Services – LDN

Impactful strategies, brands, physical products, digital products, mobile apps, websites and marketing campaigns.

Experience
Strategy.

Every experience we design starts with gaining a deeper understanding of your business and your customers. We help you discover new opportunities to create more meaningful connections to your brand, products and services.

Problem Framing
Customer Research
Competitor Analysis
Data Insights
Experience Mapping
Proof of Concept

Brand
Experience.

Whether it’s designing a brand from scratch or refreshing your brand identity, we can help you create a consistent brand voice that works across all channels and connects with your customers on a deeper level.

Brand Essence
Brand Identity
Brand Voice
Brand Guidelines

Digital
Experience.

Using research insights, design craft and evocative storytelling we create purposeful interactions at every digital touchpoint to help your customers easily find what they need, take action and reach their desired outcomes.

UX Design
UI Design
Prototyping
Customer Testing
Design Systems
Technical Development
eCommerce

Marketing
Experience.

We help you deliver impactful marketing messages that bring your brand voice to life and start meaningful conversations with customers in the right place, at the right time.

Campaign Design
Content Creation
Social Media Marketing
Direct Marketing
SEM
SEO

LDN In-house.

An alternative engagement model for projects that embeds LDN resources directly inside your operations, supplemented with ongoing strategic, creative and design direction from LDN leadership. It enables us to fill gaps in your expertise, align with your process and work directly alongside your teams.

To fill gaps in design expertise and align with Agile delivery processes, we embedded a UX Lead, UI Lead and Copywriter inside QBE’s digital team.

To enable a highly collaborative re-design of annual reports, we embedded a Print Designer to work directly alongside the Senior Management team.

Experience Check.

A streamlined customer testing solution that reviews the current state of your digital experience using real people. It identifies problem areas, delivers actionable improvements and allocates design resources to implement changes.