Impactful strategies, customer research and product development to create digital platforms, mobile apps and websites.

Design
Strategy.

Every experience we design starts with gaining a deeper understanding of your business goals, success metrics and future ambitions. 

Content Strategy
Business Design Strategy
Design Workshops
Product Roadmapping
MVP / Beta Strategy

Research &
Discovery.

We help you discover new opportunities to create more meaningful connections to your brand, products and services.

Problem Framing
Quantitative & Qualitative Research
Empathy Mapping
Customer Research
Competitor Analysis
Experience Mapping
Persona Development

Product
Design.

Our design and development workflows help us create, build and launch new products and services for your customers.

Ideation & Concept Design
UX/UI Design
Prototyping
Design Systems
Customer Testing
App & Web Development
Agile Workflows

LDN In-house.

An alternative engagement model for projects that embeds LDN resources directly inside your operations, supplemented with ongoing strategic, creative and design direction from LDN leadership. It enables us to fill gaps in your expertise, align with your process and work directly alongside your teams. 

To fill gaps in design expertise and align with Agile delivery processes, we embedded a UX Lead, UI Lead and Copywriter inside QBE’s digital team.

To enable a highly collaborative  re-design of annual reports, we embedded a Print Designer to work directly alongside the Senior Management team.

Experience Check.

A streamlined customer testing solution that reviews the current state of your digital experience using real people. It identifies problem areas, delivers actionable improvements and allocates design resources to implement changes.

Monthly

A fixed monthly price with a design resource allocation to ensure your experience is always delivering maximum value.

Bespoke

A tailored check to identify problems and improvements on a larger scale with more in-depth customer testing if required.

BUSINESSES WE'VE HELPED

User interface is like a joke.
If you have to explain it, it's not very good.

We’d love to learn more about your business, your customers and discuss ways in which we can help.